How is the Multifocal Glasses Specialist by Pott Glasses experience different? / What makes our services unique? At Multifocal Glasses Specialist by Pott Glasses, we combine professional eye testing with personalized styling—matching frames to your face shape, lifestyle, and daily needs. Plus, we take accurate fitting measurements based on your daily habits to ensure your lenses (especially Multifocal glasses) work comfortably and effectively for you – to prevent the typical discomfort, dizziness, and blur that commonly occur due to inaccurate fittings and poor lens positioning.
Can I visit any outlet for servicing? Yes! You’re welcome to drop by any of our 8 outlets (whichever optical shop near you) for frame adjustments, cleaning, or warranty-related services—no matter where you originally purchased your glasses.
Are your outlets accessible by public transport? Most of our outlets are located near LRT/MRT stations or major landmarks. We’ve made sure they are easily accessible whether you drive, take public transport, or use e-hailing services like Grab.
Do you provide private parking? Our SS2 outlet does have private parking. while others are near public parking spaces or nearby malls with ample parking. Please check the outlet-specific FAQ for optical shop near me details.
Do different outlets carry different frame collections? All our outlets carry the same frame collections, but each design is available in limited quantities, so availability may vary depending on stock.
Do you sell contact lenses too? Yes, we do sell single vision contact lenses and multifocal contact lenses.
What kind of lenses do you offer? We offer a wide range of lenses including single vision, myopia control, anti-fatigue, blue light protection, driving lenses, bifocals, and multifocal lenses. If you’re unsure which lens suits your needs, feel free to contact us for personalised recommendations.
Do you guys carry branded frames? We don’t carry international brands. Instead, we focus on our own house-brand frames—designed with style, comfort, and affordability in mind. From trendy to professional looks, and options for kids to adults, we have something for everyone.
Can I walk in for an eye test or do I need an appointment? Walk-ins are welcome at all outlets (whichever optical shop near me), but we recommend making an appointment for shorter wait times and more personalised service.
How often should I get my eyes checked? We recommend doing an eye check every 1 to 2 years to keep your prescription accurate and your vision clear. If you’re above 40, an annual eye check is encouraged, as it can help detect early signs of conditions like glaucoma, cataracts, or dry eyes—which may not show symptoms at first and are sometimes mistaken for just a change in power.
Do you provide eye health screenings (e.g. dry eyes, cataracts, etc.)? Yes, our qualified optometrists offer eye health screenings using a slit lamp, which helps detect early signs of common conditions like dry eyes, cataracts, and more. However, this service is only available at selected outlets: Pott Glasses SS2, SS15, Kota Damansara, Setapak, and Puchong. Since these screenings must be done by an optometrist, we recommend contacting the outlet in advance to confirm if an optometrist is on duty.
In addition, we also provide complimentary medical eye screening during our Vision: A Lifelong Investment event—an initiative trusted by ophthalmologists from local eye specialists and offered exclusively for our customers. During the event, we bring in more advanced equipment such as Tono and Fundus to screen for potential eye diseases.
